Privacy policy

Maison du Sac (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how your information is collected, used, and safeguarded when you visit or make a purchase from our website.

Information We Collect

When you visit our site or place an order, we may collect the following information:

Personal details (name, email address, shipping and billing address)
Payment information (processed securely through third-party providers)
Order history and customer service communications
Device and browser data (IP address, cookies, usage data)

How We Use Your Information

Your information is used to:

Process and fulfill orders
Communicate order updates and customer support responses
Improve our website and customer experience
Prevent fraud and unauthorized transactions
Send promotional emails (only if you opt in)

Payment Security

All payments are processed through secure, encrypted third-party payment gateways. Maison du Sac does not store or have access to your full payment details.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enhance site functionality
Analyze traffic and performance
Personalize your shopping experience

You may disable cookies through your browser settings, though some features may not function properly.

Third-Party Services

We may share limited information with trusted third parties only as necessary to:

Process payments
Ship orders
Provide analytics and marketing services

These parties are required to protect your information and use it solely for authorized purposes.

Data Protection

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no online transmission is 100% secure.

Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request corrections or deletion of your data
Opt out of marketing communications

Requests can be made through our Contact Page.

Children’s Privacy

Maison du Sac does not knowingly collect personal information from individuals under the age of 13.

Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.